June 24th, 2010
How David Can Beat Goliath
by Ken Proctor
I love that Ken often brings us insight to other industries and how the same customer centric principles apply. They work across all industries and should be encouraged internally and externally….I have a similar story to Ken’s. There is a corner store a block and a half from my apt and I walk there pretty much every morning with my doggies to get a Red Bull, a muffin, some dog food or whatever I might nee…
